Theses & Dissertations
Government Websites for Special Populations: Toward Content-Based Evaluation
Kelly M. Hoffman, M.L.S., 2007
E-Government research has traditionally focused on cost-effectiveness and efficiency, operations, accessibility, usability, and information policy. Less attention has been paid to what audiences are meant to use the sites and what topics are being presented to them. This paper proposes an assessment framework that looks at the topics and formats of the information presented on government websites, and compares differences between sites of different structures, for different audiences, and from different countries.
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Dynamic content and participative services in state e-government: Toward an evaluation criteria *In progress*
Chris Zammarelli
Federal agencies are integrating such dynamic content as blogs and podcasts into their websites. This paper will explore the extent to which state e-government is following the lead of federal e-government. It will also investigate whether dynamic content and participative services can be utilized as criteria to evaluate e-government sites.